Contact Us ~

Contact Us

We’d Love to Hear From You
At Monaleaf, we value every interaction with our customers. Whether you have a question, need assistance, or simply want to share your thoughts, we’re here to help.

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Get in Touch

Customer Care
For inquiries about your order, our products, or general assistance:
📧 Email: support@monaleaf.com
📞 Phone: 1-800-MONALEAF
(Available Monday to Friday, 9 AM – 5 PM EST)

Returns & Exchanges
For help with returns or exchanges, visit our Returns & Exchanges Page.
📧 Email: returns@monaleaf.com

Wholesale & Partnerships
Interested in carrying Monaleaf in your store or collaborating with us?
📧 Email: partnerships@monaleaf.com

Shipping costs + deslivery times

Orders must be placed by 12pm EST to start processing on the same day. Processing time usually takes 1 business day. Delivery times are based on orders placed between Monday – Friday.
If your order contains a hazmat item (e.g., nail polish, pressurized spray cans, etc.), it must ship ground 3 Day Shipping (2-8 days total delivery time).
Orders must be placed by 12pm EST Monday – Friday to start processing on the same day. Processing time usually takes 1 business day. Delivery times are based on orders placed between Monday and Friday. BiteBeauty.com offers FREE Standard 3 Day Ground Shipping on all U.S. merchandise orders $35 and over (excluding taxes). Select items considered hazmat (hazardous materials) are restricted and must be shipped with Ground Service. Orders $35 and over always ship Standard 3 Day Ground Shipping for free—no promotion code needed. For shipments totaling less than $35, there is a delivery charge of $5.95 for Standard 3 Day Ground Shipping. Our standard shipping option is Standard 3 Day Shipping.
Standard 3 Day Shipping
(Orders $35 & Over)
Free
2 Day Shipping
$10.95
1 Day Shipping
$16.95

Write to Us

Prefer to send us a letter? You can reach us at:
Monaleaf HQ

International shipping

We ship international orders through DHL Express and DHL eCommerce. Jolie.com offers $9.95 flat rate shipping for orders $50 and above. Where available, you will be able to select your preferred shipping method at checkout. Shipping costs are calculated based on the size, weight and destination country/region of your package once you begin the checkout process. For your convenience, the shipping costs provided included all import duties, taxes and applicable fees.

All orders ship Monday through Friday, excluding federal holidays within the United States.

Need Immediate Assistance?

Fill out our quick contact form below, and we’ll get back to you within 1–2 business days.

[Contact Form Placeholder]

  • Name
  • Email Address
  • Order Number (if applicable)
  • Message